Terms of Service

Last updated: February 23, 2026

1. Definitions

• "Service" means the BrighterWorks platform, including the web application at brighterworks.ai and all related services.
• "Customer" means the organization (company, team, or other legal entity) that creates a Workspace on BrighterWorks.
• "Workspace" (also referred to as "Team") means an isolated, subdomain-based space within the Service belonging to a Customer.
• "Admin" means a user with administrative privileges within a Workspace.
• "User" means any individual who accesses or uses the Service on behalf of a Customer, whether as an Admin or a regular member.
• "Customer Content" means all data, text, links, comments, votes, and other materials that Users create within a Workspace.

2. Acceptance and Eligibility

BrighterWorks is a business-to-business service designed for organizations. By creating a Workspace, accepting an invitation, or otherwise using BrighterWorks, you agree to be bound by these Terms of Service.

You represent that you are acting on behalf of an organization (not as a private consumer) and that you have the authority to bind that organization to these terms. If you do not agree, or do not have such authority, do not use the Service.

You must be at least 16 years old to use the Service.

3. The Service

BrighterWorks is a team knowledge-sharing and discussion platform. Each Customer gets a private, subdomain-based Workspace where members can share links, write posts, comment, and vote on content. Think of it as an internal Hacker News for your team - covering all topics, not just technical ones.

The Service is multi-tenant. Each Workspace is logically isolated at the database level using row-level security. Users in one Workspace cannot access another Workspace's content.

4. Accounts

You need a valid email address to create an account. Authentication is available via passwordless email (magic links and one-time passwords) as well as third-party identity providers such as Google and Microsoft. When you sign in via a third-party provider, that provider's own terms and privacy policy apply to the authentication step.

One person per account. Shared or group accounts are not permitted, as they undermine individual accountability and security. Violations may lead to account suspension. You are responsible for maintaining the security of the email account or identity provider account that controls access to BrighterWorks.

5. Workspace Admin Authority

Workspace Admins have authority over their Workspace. They can invite and remove users, manage content, configure Workspace settings, and request data exports or deletion.

Your access to a Workspace depends on the Admin's decisions. If an Admin removes you from a Workspace, your access to that Workspace and its content ends. Users should contact their Workspace Admin for content-related requests before contacting us.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Harass, abuse, threaten, or discriminate against other users
• Post content that infringes on others' intellectual property rights
• Attempt to access other Workspaces or another user's account
• Use automated tools to scrape content or overload the Service
• Distribute spam, malware, or other harmful content
• Circumvent any security measures or access controls

7. Content Ownership

You retain ownership of all content you post on BrighterWorks. We do not claim ownership of your content.

By posting content, you grant BrighterWorks a limited, non-exclusive license to store, display, and distribute your content to other members of your Workspace as part of operating the Service. This includes the right to sub-license to our infrastructure subprocessors (such as hosting and database providers) solely for the purpose of operating the Service. This license exists solely to provide the Service and ends when your content is deleted.

8. AI and Your Data

We do not use Customer Content to train AI models. Your posts, comments, and discussions belong to you and your team - not to a training dataset. We have no plans to change this, and if we ever did, it would require your explicit, opt-in consent.

We may use aggregated, anonymized telemetry (such as feature usage counts) to improve the Service. This data cannot be traced back to individual users or specific content.

9. Free Tier and Future Pricing

The free tier includes up to 10 team members with full features. We reserve the right to introduce paid tiers for larger teams in the future.

If we introduce paid tiers, we will provide at least 90 days notice. Existing free-tier Workspaces that remain within the free-tier limits (currently up to 10 members) will continue under the free-tier terms that applied when they signed up. If a Workspace exceeds these limits and does not move to a paid tier, we may restrict new member invitations or new content creation, but existing content will remain accessible and exportable.

10. Data Portability

You can export your data at any time. We provide tools within the Service to export your Workspace's content. We believe your data should be easy to take with you.

11. Availability

We aim for high availability but do not offer a formal SLA at this time. The Service is provided on a best-effort basis. We may perform maintenance with reasonable advance notice where practical.

12. Suspension and Termination

By you: You can delete your account at any time. Workspace Admins can delete their entire Workspace at any time.

By us: We may suspend or terminate accounts that violate these terms. Where possible, we will provide notice before suspension, unless the violation requires immediate action (such as illegal activity or active abuse).

After deletion: Your data will be purged within 30 days of account or Workspace deletion. Backups may retain data for up to 90 days, after which it is permanently removed.

13. Warranty

We do not make additional express warranties beyond what is stated in these terms. This does not exclude or limit any statutory warranty rights (Gewahrleistung) you may have under Austrian law (ABGB), which remain unaffected.

14. Limitation of Liability

To the maximum extent permitted by applicable law, BrighterWorks' total liability to you for any claims arising from or related to your use of the Service is limited to the amount you paid us in the 12 months preceding the claim (or EUR 100, whichever is greater).

We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities. This exclusion of indirect damages applies only to the extent permitted for business customers under Austrian law.

Nothing in these terms excludes or limits liability for:

• Fraud or willful misconduct (Vorsatz)
• Gross negligence (grobe Fahrlassigkeit)
• Death or personal injury
• Liability under mandatory product liability law (Produkthaftungsgesetz)
• Any other liability that cannot be excluded or limited under Austrian law

15. Governing Law

These terms are governed by the laws of Austria, excluding its conflict-of-laws rules. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Vienna, Austria.

If, notwithstanding Section 2, you are a consumer within the meaning of Austrian consumer protection law (KSchG), mandatory consumer venue protections under the KSchG and EU Regulation (Brussels Ia) remain unaffected. You retain the right to bring proceedings in the courts of your habitual residence, and mandatory consumer rights under your local law are preserved.

16. Changes to These Terms

We may update these terms for objective reasons, including changes in law, regulatory requirements, security considerations, or the introduction of new features or pricing.

For material changes, we will notify registered users via email at least 30 days before they take effect. You may object to material changes and terminate your use of the Service before the new terms take effect. If you do not object within the notice period and continue to use the Service after the effective date, the updated terms apply.

17. Provider Identification (Impressum)

Information pursuant to E-Commerce-Gesetz (ECG) and Unternehmensgesetzbuch (UGB):

• Company: Unique Prime GmbH
• Registered office: Vienna, Austria
• Commercial register: Firmenbuchgericht Wien (Commercial Court Vienna)
• Email: hello@brighterworks.ai
• Applicable law: Austrian law
• Supervisory authority: Not applicable (no regulated trade)

Company registration number (FN) and VAT identification number (UID) will be published here once company registration is complete.

18. Contact

Questions about these terms? Email hello@brighterworks.ai.